Privacy Statement
Essential to YFA’s corporate attitude on Privacy is our commitment to honour our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.
We are required to collect personal information on you to effectively provide our broking services as required under Australia’s federal legislation, the National Consumer Credit Protection (NCCP).
Whenever it is reasonable and practical to do so, we collect information about you directly from you or from a third party as authorised by you and as is necessary for any financial credit assessment including:
- provide you with information so you can select appropriate quality products or services.
- prepare lender credit applications.
- maintain your contact details.
- fulfil our legal obligations under applicable laws and rules, such as those relating to Anti-Money Laundering and Counter-Terrorism Financing.
We generally hold personal information relating to:
- your name, contact details and identification information.
- the products and services we provide or have provided to you.
- your financial interests and your financial position if you are enquiring and or applying for finance.
- copies of all and any finance application to a lender.
- records of our interactions with you, including by telephone, email and online.
- your enquiries or complaints.
We do not collect sensitive information about you relating to race, political or religious beliefs, sexual preferences, criminal convictions, or health unless required by applicable laws or rules.
How that information is used
We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission.
We do not pass on or sell personal information to other organisations outside the purpose of the finance application.
Keeping information secure
We use security procedures and technology to protect the information we hold.
Any information we hold on your behalf in relation to personal and your financial standing is password protected within the YFA group.
We may disclose your information to other organisations to help us provide our services and arrange the loan.
Organisations we disclose your information to include lenders, mortgage insurers, other mortgage intermediaries, valuers, settlement agents and other organisations which assist us provide our services to you.
How you can access or correct your information
You can contact us to request access to or correction of your personal information and we will give you full access unless there may be some legal or administrative reasons to deny your request. If your request is denied, we will provide you with the reason why.
Where we decide not to make a requested correction to your personal information and you disagree, you may ask us to make a note of your requested correction with the information.
Contact us.
If you have any questions regarding our privacy policy or handling of information, please direct your enquiry to
Contact: The Managing Director(s)
Post: PO Box 1024, East Victoria Park WA 6981
Email: info@yfa.net.au